Family room worked great for us. the location was convenient, being close to Mexico and the airport 🌍. Also, it's right in the middle of Jackson.

Convenient setting, I did not want to leave there.

The breakfast was great and good, with a wide range of different options. Location: the hotel was just off Mexico, the airport, and Cuernavaca. I came across Brother's Bar&grill, it was at walking distance from the property, offered nice shots.

Quiet hotel, did not want to leave there.

The place had a family atmosphere. All the services were nice!

The room had climate control and a variety of TV channels, all at a rate of $1148.

The room had climate control and a multi-channel television, and the location was very pretty and comfortable, next to gardens, Mexico, and the airport.

The hotel is conveniently located near beautiful gardens and the city center, and the friendly staff provided a welcoming atmosphere that made me feel comfortable during my stay here.

We had a fantastic stay at this luxurious 4-star hotel. The location was perfect for us, with beautiful gardens to explore and three refreshing swimming pools to enjoy. The staff here were incredibly friendly and attentive, making us feel welcome from the moment we arrived. We especially loved the convenience of being able to step straight out of our room and into the pool.

Great for groups and relaxation. Perfect for hosting events and workshops. Excellent service and impressive buffets. Convenient location, just a 10-minute cab ride from downtown.

Rooms are basic and older, without many amenities. During peak seasons, the hotel can become crowded.

This accommodation is surrounded by green areas which create a relaxing environment. Walking distance to dining options and convenience stores is a plus. the room was equipped with a safe and the shower had good water pressure.

The air conditioning was not adjustable and could not be turned off.

We had a great time at this hotel! The location was beautiful, with extensive grounds and a meandering river. The Japanese and treehouse suites, although showing some wear, were still fantastic. The grotto swimming pool was a highlight, and the well-tended gardens added to the overall charm. The staff was friendly and competent, making our stay enjoyable. The breakfast and dinner buffets were impressive, with a wide selection of delicious food.

The rooms lacked privacy due to the unusual bathroom setup, which allowed for conversations with neighboring guests.

The pools were perfect for swimming, especially for families with kids. The staff was friendly and attentive. The grounds were interesting to explore with nicely kept gardens. The breakfast buffet was very good. We enjoyed our stay.

We loved the well-kept gardens and spacious grounds of this hotel. The three swimming pools were perfect for our family, especially with two small children. The staff was friendly and attentive, making our stay even more enjoyable. Additionally, the breakfast buffet was impressive and offered a variety of options.

All was perfect.

The hotel's grounds are beautiful, with well-kept gardens and plenty of space to walk around. The three swimming pools were great for our family, especially with young children. The breakfast buffet was very good. The staff was friendly and competent, providing excellent service.

All was perfect.

The hotel was located centrally, making it easy to reach all the major tourist attractions. the hotel's pool was clean and well maintained, with plenty of chairs to lounge in. Being able to order food and drinks poolside was also a plus.

Our room was outdated and in need of repair. The bathroom had mold and the air conditioning didn't work properly.

The hotel gardens were well-maintained and provided a peaceful environment. the breakfast buffet was impressive with a variety of options available. the hotel location was great, nestled between a few local restaurants and not too far from public transportation.

The room itself was a bit outdated and basic with limited amenities. the hotel lacked privacy with thin walls and connected bathrooms which allowed guests to hear conversations and activities in nearby rooms.